Of course! Otherwise we wouldn't be here. The only difference with a traditional medical certificate is an online medical certificate was provided via telehealth consultation.

Updoc is a secure, online digital healthcare platform that facilitates consultations for patients to chat with a health practitioner from the comfort of their own home. With updoc, patients can access healthcare services where their Partner Practitioner deems it suitable, including the ability to receive a medical certificate, prescription/script, general medical advice or more.

Yes, updoc is a digital healthcare platform that allows you to request a digital consultation with an Australian Partner Doctor who, if suitable, can provide a medical certificate online. The process involves completing a short consultation request which is then reviewed by a registered Australian Partner Practitioner. If the Partner Practitioner deems it suitable for your situation, a medical certificate can be issued within minutes.

You can submit a request at any time of day throughout the week, and we will get to your request urgently, within the next few hours.

If you've requested a consultation with a Partner Practitioner who, if suitable, can provide outcomes including medical certificates, they will review your consultation as soon as they are available. Depending on the time of day you can expect to receive your outcome usually within the hour.

Any medical certificates provided by Partner Practitioners via a consultation facilitated by the updoc platform are valid documents and meet all the requirements of the Fair Work Act 2009. Employers can validate the authenticity of your certificate by using updoc's Employer Verify feature.

You can submit a request 24/7. Once your request is approved, and if suitable, your online medical certificate will be delivered straight to your phone. Usually within an hour.