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Connect With A Partner Doctor Within An Hour

Request a consult 24/7 with Partner Doctors online 6am-midnight, every day.

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100% online - hassle-free, stress-free

Used by +200k Australians

AHPRA-Registered Partner Doctors

Top rated health platform

How Can Updoc Help You Today?

Request a consultation with an AHPRA-Registered Partner Doctor who can assess your needs, and if suitable, provide one of the following:

Online Medical Certificate

  • Reviewed & signed by A Partner Doctor
  • Reviewed within 60 minutes (on average)
  • Single day and multi-day medical certificates, at the same cost
Request from $19.95
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Online Prescription

  • New & repeat medication prescriptions
  • Get your e-prescription delivered to your phone
  • Collect your medication from your local pharmacy when it suits you
Request from $39.95
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Telehealth Consultation

  • Connect with a Partner Doctor
  • Partner Doctors are online 6am-midnight
  • Available after hours and on weekends, at no extra cost
Request from $39.95
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Mental Health

  • Connect with a Partner Doctor about anxiety, depression, stress or similar concerns
  • If suitable, treatment options sent directly to your phone
  • Excludes mental health treatment plans
Request from $39.95
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Weight Loss

  • Connect with a Partner Doctor
  • Tailored solutions to your lifestyle and weight loss goals
  • Access healthcare via your phone
Request from $39.95
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Sexual Health

  • Discreetly connect with a Partner Doctor from wherever you're comfortable
  • Consult about STIs, contraception, pregnancy, and similar concerns
  • Get an online referral for an STI Test today
Request from $39.95
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Specialist Referral

  • Signed by an AHPRA-Registered Partner Doctor
  • Get your referral letter delivered via SMS and email
  • Connect with a Partner Doctor within an hour
Request from $39.95
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Blood / Pathology Test

  • Get your blood / pathology referral delivered to your phone
  • Request a consult 24/7 from anywhere in Australia
  • Get tested at your local pathology clinic when it suits you
Request from $39.95
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Radiology / Imaging Referral

  • Connect with a Partner Doctor about getting a radiology/imaging referral
  • Get your radiology referral delivered via SMS and email
  • Signed by an AHPRA-Registered Partner Doctor
Request from $39.95
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How Do Telehealth Consults Work With Updoc?

Request A Consult In Minutes

Complete a quick questionnaire - most people tell us it only takes a few minutes

Your Doctor Reviews Your Request

Your AHPRA-Registered Partner Doctor will review your request and ask any follow-up questions. If suitable, you'll get a call.

Get Your Healthcare Delivered To Your Phone

If approved and suitable, get your healthcare outcomes delivered straight to your phone.

Connect With A Partner Doctor Within An Hour

At Updoc we're pioneering the future of healthcare. We know Australia's demand for telehealth is soaring as we live in a more and more connected world.

With Updoc you can request a telehealth consult in minutes, and be connected with an AHPRA-Registered Partner Doctor within an hour.

Partner Doctors are online 6am-midnight

Available after hours and on weekends, at no extra cost

Used by over 200,000 Australians across 95% of suburbs

Request a consult 24/7 from anywhere in Australia

Request A Consult Now

Updoc Subscriptions

UPDOC PLUS
$19.95
per month
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Unlimited* consults with a Partner Doctor about:

Medical Certificates

New & Repeat Prescriptions

Specialist Referrals

Blood/Pathology Tests

Radiology/Imaging Referrals

Weight Loss

Coaching

Follow-Ups

Prescriptions (if approved and suitable)

UPDOC PRO
$39.95
per month
START NOW
Unlimited* consults with a Partner Doctor about:

Medical Certificates

New & Repeat Prescriptions

Specialist Referrals

Blood/Pathology Tests

Radiology/Imaging Referrals

Weight Loss

Coaching

Follow-Ups

Prescriptions (if approved and suitable)

UPDOC PLATINUM
$79.95
per month
START NOW
Unlimited* consults with a Partner Doctor about:

Medical Certificates

New & Repeat Prescriptions

Specialist Referrals

Blood/Pathology Tests

Radiology/Imaging Referrals

Weight Loss

Coaching

Follow-Ups

Prescriptions (if approved and suitable)

* Fair Use Applies. See full terms & conditions here

Frequently Asked Questions

What can I speak to a Partner Doctor about?

You can speak to your AHPRA-Registered Partner Doctor about anything you’d speak to an in-person doctor about. Partner Doctors are on hand to help with things like medical certificates, new & repeat prescriptions, specialist referral letters, and more!

Are online medical certificates valid?

Yes - online medical certificates are valid, and are the same as physical medical certificates. The only difference is online medical certificates are provided virtually.With Updoc, your symptoms and request for an online medical certificate is reviewed, considered and signed by an AHPRA-Registered Partner Doctor, and comply with the AMA Guidelines.

Can I book a doctor’s appointment online?

Yes - you can request an online appointment with Updoc. With Updoc, you will be connected with an AHPRA-Registered Partner Doctor.

What is updoc?

Updoc is a secure, online digital healthcare platform that facilitates consultations between users and AHPRA-Registered Partner Doctors. With Updoc, users are able to request a consult 24/7 from anywhere in Australia. Partner Doctors consult with users, and if they deem suitable – are able to provide medical certificates, prescriptions, referral letters, medical advice, and more.

How do I request a prescription online?

You can request a prescription through Updoc. Your Partner Doctor will review your request, and during your telehealth consultation – determine whether a prescription is right for you, much like a physical clinic visit.If suitable, your electronic prescription will be delivered straight to your device.

Can I get a medical certificate online using Updoc?

Yes - with Updoc you can connect with an AHPRA-Registered Partner Doctor who will assess your symptoms and determine if a medical certificate is suitable for you. A medical certificate is then delivered straight to your via SMS and email.

What are your hours of operation?

You can request a consultation 24/7 – whenever suits you. Your Partner Doctors are online 6am-midnight, every day to help with your healthcare needs.

What if I miss the call from my Partner Doctor?

If you miss a call from your Partner Doctor - you will rejoin the virtual waiting room and your Partner Doctor may attempt to call you again.

You may also receive a text message prior to your call to ensure you are ready to answer the call if it does arrive.

When will I receive my call from my Partner Doctor?

In most cases, you’ll receive a call from your Partner Doctor within an hour of making a request. However, keep in mind Partner Doctor are online 6am-midnight and demand fluctuates. So, if a Partner Doctor doesn’t get to you on the day, you’ll get a call the following day.

When will I receive an outcome from my consultation?

Partner Doctors usually review requests within an hour. However, keep in mind that demand fluctuates. So, if a Partner Doctor doesn’t get to you on the day, you may get a call the following day.

When will I receive my medical certificate?

Most medical certificate consults are reviewed within an hour. However, keep in mind that demand fluctuates. So, if a Partner Doctor doesn’t get to you on the day, you may get a call the following day.

95% Of Australian Suburbs Have Used Updoc

Over 200,000 Australians across 95% of Australian suburbs have used Updoc for their telehealth needs. Whether they were looking for an online medical certificate, telehealth consult, online prescription, they were able to receive a consult with an AHPRA-Registered Partner Doctor through Updoc.

With Updoc you can request a consultation in minutes, and have a consultation with a Partner Doctor within an hour of requesting a consult.

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Same Day Telehealth Consultations With Updoc

Through Updoc, AHPRA-Registered Partner Doctor are online 6am-midnight to help every day Australians with their healthcare.

Updoc's intelligent platform allows for Australians to book an online telehealth consultation 24/7, every day of the year. Yes, that means we're available when you need us most - before work, after hours, and on weekends. At no extra cost.

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Life is better when you’re healthy

Spend a few minutes getting the friendly, personalised healthcare access you deserve today.

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Want to learn more about online medical certificates?
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